Terms + Conditions

Why Terms & Conditions Matter

Having Terms & Conditions on your website helps set clear expectations—for both you and your customer/client. They explain how the website and shop work, what you can expect when you place an order, and what to do if something goes wrong. It’s not the most exciting part of running an art business, but it helps keep things fair, transparent, and smooth for everyone.

You can consult your legal advisor, find documents online i.e. at the FSB, or I can recommend Termageddon which will generate a Terms and Conditions document for your website based on your individual needs and keep you up to date with ever-changing rules.

Sign up for Termageddon through my affiliate link to receive 10% off your first annual payment and get peace of mind that you’re legally protected!

Below is a placeholder Terms & Conditions generated using ChatGPT. NOTE: This is just a placeholder and will not legally protect you in any way.  Remove this text block before you publish your website.

Effective Date: [Insert Date]

Welcome to my website! These terms explain how things work when you browse or shop here. By using the site or placing an order, you’re agreeing to everything below.

1. About This Shop

This site is run by [Your Artist Name], where I share and sell my original artworks, prints, and handmade goods. For questions or custom requests, feel free to contact me at [your email].

2. Orders

  • You can browse and buy items through my online shop.

  • Once you place an order, you’ll get a confirmation email. If I can’t fulfill the order for any reason (like the item is out of stock), I’ll let you know right away.

  • Your order is considered accepted once it has shipped.

3. Prices & Payment

  • All prices are listed in [currency] and include tax where applicable.

  • Payments are processed securely through trusted services like Stripe or PayPal.

  • I never store your payment details.

4. Shipping & Delivery

  • I typically ship orders within [X] business days.

  • Shipping times vary based on where you live. You’ll see estimated delivery times at checkout.

  • I’m not responsible for delays due to postal issues, customs, or incorrect addresses.

  • Double-check your shipping info before placing your order.

5. Returns & Exchanges

Your satisfaction means a lot to me! Here’s how returns work:

  • If your item arrives damaged, email me within 7 days with photos and your order number.

  • Returns or exchanges on physical items are accepted within 14 days of delivery, if the item is unused and in original condition.

  • Return shipping is your responsibility unless the item was damaged or incorrect.

  • Digital products, downloads, and custom/commissioned art are non-refundable.

To start a return, just email me at [your email].

6. Custom & Commissioned Work

  • Commissions and custom pieces require upfront payment.

  • Timeframes and details will be discussed before I begin.

  • Due to their personalized nature, custom orders cannot be returned or refunded unless damaged in shipping.

7. Copyright & Use of Artwork

  • Everything you see here—artwork, text, photos—is owned by [Your Artist Name] unless noted otherwise.

  • Buying art doesn’t mean you own the rights to reproduce or resell it.

  • Please don’t use my work for commercial purposes without permission. If you’re interested in licensing or collaboration, reach out!

8. Privacy

Your privacy matters to me. I only use your information to process orders and run this website. For more details, read my Privacy Policy.

9. Website Use

  • Please don’t use this site for anything unlawful or harmful.

  • I may update or remove parts of the site at any time.

  • All content is provided “as is” without guarantees.

10. Changes to These Terms

These Terms & Conditions may change from time to time. If they do, the updated version will be posted here with a new effective date.

11. Contact Me

Got a question? Need help?

Email: [your email]

Website: [your website URL]